1. Who we are
IndiaSymptoms.com is a public health information website providing symptom information for Indian users. This Privacy Policy explains how we handle information when you use our website at indiasymptoms.com.
2. Information we collect
We do not collect personally identifiable information. However, like most websites, we collect certain technical information automatically:
- Usage data: Pages visited, search terms entered, time spent on pages, browser type, operating system, and device type. This is collected in aggregate and cannot identify you personally.
- IP address: Your approximate IP address is logged by our hosting provider (Cloudflare) for security and performance purposes. We do not store or process this data ourselves.
- Cookies: We use cookies for Google Analytics (to understand website traffic patterns) and Google AdSense (to serve relevant advertisements). See Section 4 for more details.
We do not collect your name, email address, phone number, or any other personally identifiable information.
3. How we use information
The anonymised usage data we collect is used solely to:
- Understand which symptoms and conditions are most searched, so we can improve content quality
- Monitor website performance and fix technical issues
- Comply with legal obligations
We do not sell, rent, or share any data with third parties for marketing purposes.
4. Cookies and third-party services
We use the following third-party services that may set cookies on your device:
- Google Analytics 4: Collects anonymised data about how visitors use the website (pages visited, time on site, device type). Google's privacy policy applies: policies.google.com/privacy. You can opt out using Google's opt-out browser add-on.
- Google AdSense: Displays advertisements on our website. Google may use cookies to serve ads based on your prior visits to websites. You can opt out of personalised advertising at google.com/settings/ads.
- Cloudflare: Our hosting and content delivery network provider. Cloudflare may set a session cookie for security purposes. Cloudflare's privacy policy: cloudflare.com/privacypolicy.
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
5. Health information you search
Symptom searches you enter are processed locally in your browser and are not transmitted to our servers. The symptom and condition data files are downloaded to your browser and searched on your device โ we never see what you search for.
Anonymised aggregate search query data may be collected by Google Analytics (e.g. "200 users searched 'fever' today") but this cannot identify you or the specific searches you performed.
6. Data retention
We do not store personal data. Google Analytics data is retained for 14 months by default, after which it is automatically deleted. You can request deletion of your Analytics data through Google's Data Deletion tool.
7. Children's privacy
IndiaSymptoms.com does not knowingly collect any personal information from children under 13. The website is designed as a general public health information resource. If you are a parent or guardian and believe your child has provided personal information, please contact us using the details below and we will delete it promptly.
8. Your rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete data we hold about you. Since we do not collect personally identifiable information, these rights are largely not applicable to our use. However, for any data held by third-party services (Google Analytics, AdSense), please refer to their respective privacy policies and opt-out tools linked in Section 4.
9. External links
Our website contains links to external websites including Practo, 1mg, and PolicyBazaar. These third-party websites have their own privacy policies. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing any personal information.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.
11. Contact us
If you have any questions about this Privacy Policy or how we handle data, please contact us:
Website: IndiaSymptoms.com
Email: privacy@indiasymptoms.com
Response time: We aim to respond to all privacy queries within 7 business days.